Frequently asked questions
How do I book a service?
Pick a category, choose a service, select your slot and address, and pay by card or cash on delivery. You get a confirmation right away and can track everything in your account.
Which areas do you cover?
We currently focus on JVC, Dubai South, Al Furjan and Dubailand. The booking flow checks your address automatically and we are expanding continuously.
Who are the professionals?
Independent, ID-verified professionals who pass our onboarding including document checks. Quality is monitored after every job.
How does cancellation work?
Free up to 24 hours before your slot, 50% fee within 24 hours. Details are in our refund policy.
How do I pay?
Card payments are processed securely by Stripe; cash on delivery is available for most services.
Can I get the same professional every week?
Yes — for recurring services like tutoring or personal training you can pin your favorite professional.